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Have a question about your transfer, account, or our services? Our dedicated support team is here to help you 24/7.
Contact Information
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Business Hours
Mon–Fri: 24/7 Support
Sat–Sun: 9AM–5PM EST
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Frequently Asked Questions
How long do international transfers take?
Most international transfers are processed within 1-2 business days, depending on the destination country and local banking regulations. You will receive a tracking reference once initiated.
What are your transfer fees?
We charge a flat 0.5% fee on all international transfers, with no hidden charges. Premium members may qualify for fee waivers or discounts.
How do I reset my password?
You can reset your password by clicking "Forgot Password" on the login page. You will receive a secure, time-limited link via your registered email address.
Is my money safe with B2B Credit & Escrow?
Absolutely. We use bank-grade 256-bit encryption, and all client funds are held in segregated, insured accounts. We are fully compliant with international financial regulations.